FAQs

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FAQs

Frequently Asked Questions

What is a Toll-Free Number and how can it help my business?

A toll-free number allows your customers to call you free of charge. It helps improve customer trust, enhances brand image, and makes your business more accessible.

How do DID Numbers benefit international businesses?

Direct Inward Dialling (DID) numbers give your business a local presence in multiple countries. Customers can reach you on a local number, while all calls are routed to your central office.

Can I still send and receive faxes without a physical machine?

Yes. Our Virtual Fax service enables you to send and receive faxes directly via email, eliminating the need for fax machines, paper, and maintenance costs.

What is the advantage of using a Virtual PBX over a traditional phone system?

A Virtual PBX is cloud-based, meaning you don’t need expensive on-site hardware. It offers features such as call forwarding, voicemail, IVR, and scalability to grow with your business.

How does SIP Trunking reduce communication costs?

SIP Trunking connects your existing PBX system to the internet, replacing traditional phone lines. This significantly lowers call charges and allows you to easily scale your communication channels.

Can I keep my existing phone numbers when switching to your VoIP services?

Yes, number portability allows you to retain your existing business numbers while upgrading to our VoIP solutions.

Do your VoIP services support international calls?

Absolutely. Our services are designed for global communication, ensuring clear and reliable international calls at competitive rates.

How secure are your VoIP solutions?

We use industry-standard encryption and robust security protocols to ensure that all calls and data remain safe and private.

Is special hardware required for Virtual PBX or SIP Trunking?

No, our cloud-based VoIP solutions work with existing internet connections and compatible devices, eliminating the need for costly on-site equipment.

Can small businesses benefit from your VoIP services?

Yes, our solutions are scalable and cost-effective, making them ideal for small businesses that want enterprise-grade communication tools.